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Learn More About Us
Answers to your most common questions
DOORA is a QR-powered resident information hub that gives residents instant access to important community information by simply scanning a plaque installed inside their home.
A DOORA plaque is installed inside each home.
Residents scan the QR code with their phone camera.
They instantly access important community information without downloading another app.
Each community can personalize their DOORA page with details such as:
Office hours — Clear availability for onsite or management staff
Emergency contacts — Key numbers residents may need urgently
Maintenance information — How to submit requests and what to expect
Community amenities and hours — Gym, clubhouse, and other shared spaces
Pool information — Rules, schedules, and seasonal updates
Community room reservations — Booking details for shared spaces
Pet information — Policies, registration, and guidelines
Preventative maintenance schedule — Routine upkeep timelines
Trash & recycling schedules — Pickup days and disposal instructions
Local recommendations and resources — Nearby services, shops, and helpful links
Property newsletters & updates — Community announcements and ongoing communication
Near the front door (most popular)
Next to the light switch near the front door
Inside a kitchen cabinet door
On the refrigerator
The standard DOORA plaque measures: 3 inches x 3 inches
It's compact size makes it easy to install without impacting the look of the home.
Installation takes less than one minute per apartment.
1) Clean the surface.
2) Peel the adhesive backing.
3) Press firmly for 30 seconds.
No drilling, tolls or maintenance required.
No. Residents simply open their phone camera and scan the QR code.
No login. No password. No app download.
Yes. DOORA can link directly to your:
Entrata Resident Portal
Yardi Resident Portal
If you use another webservice of some kind, we can link it!
If you do not have a system in place, we have the option for residents to submit via DOORA.
DOORA is not designed to replace your property management software - it simply makes information easier to access.
Absolutely. Because residents access information through a QR code, updates can be made without replacing the plaque.
Most communities can be set up within a few days depending on the number of units and the amount of customized information.
Reduces repetitive questionsDecreases office interruptionsImproves resident experienceKeeps information organized in one placeProvides 24/7 self-service access
Yes. Property teams can track:
Total scans
Popular pages
Frequently accessed information
Resident engagement trends
Because residents don't want to search through emails, portals, move-in packets, or office phone numbers. They want answers immediately. Scan Once. Get Help.
No. DOORA works alongside Entrata, Yardi, RealPage and the sytems you already use. DOORA gives residents one simple place to find answers and access the right resources.
DOORA handles ongoing updates and content management. Your team simply sends us any changes, and we take care of the rest.
Yes. Each property receives its own customized resident experience with property-specific contacts, FAQs, amenities, links, events and community information.
Contact DOORA and we'll arrange a replacement plaque linked to the correct property page.
Absolutely. You can begin with a single property, gather resident and staff feedback, and expand when you're ready.
Resident feedback is securely sent to the designated property contact, allowing your team to address concerns while they are still actionable.
Very little. Your team provides basic property information, important links, frequently asked questions and branding. DOORA organizes the content, creates the resident experience and prepares the plaques.
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